Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of http://eastcoastlongevity.com, including services, information, communications, and functionality made available through the Website.

By accessing or using the Website, you agree to these Terms.

1. Healthcare Services

East Coast Longevity provides access to longevity, wellness, and healthcare-related services that may include:

• Telehealth consultations
• Hormone optimization
• Medical weight management
• Metabolic health services
• Peptide-related therapies where legally and clinically appropriate
• Laboratory and biomarker testing
• Sexual wellness
• Performance and recovery optimization
• Nutritional and supplementation guidance
• Ongoing longevity-focused medical care

Availability varies according to patient eligibility, provider judgment, applicable law, geography, pharmacy availability, and other factors.

2. Website Information Is Not Medical Advice

General information presented on this Website is provided for educational and informational purposes. Website content is not individualized medical advice and does not establish a provider-patient relationship.

A provider-patient relationship is established only through the appropriate clinical process and where permitted by applicable law. Do not disregard professional medical advice or delay seeking medical care because of information found on this Website.

3. Emergencies

East Coast Longevity is not an emergency medical service. If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical attention. Do not use website forms, email, SMS, or routine telehealth communications for emergencies.

4. Telehealth

ECL services may be delivered through telehealth. Telehealth has benefits and limitations and may not be appropriate for every condition or patient.

You are responsible for providing accurate information regarding your identity, physical location at the time of treatment, medical history, medications, symptoms, and other information reasonably requested by your healthcare provider.

Services may only be provided where the treating provider is appropriately authorized to practice and where the service is legally permitted.

5. No Guarantee of Treatment or Prescription

Submitting information, completing laboratory testing, paying for a consultation, or requesting a particular treatment does not guarantee that a medication, prescription, therapy, or treatment will be provided.

All clinical decisions are made by appropriately licensed healthcare professionals based upon their independent professional judgment. A provider may determine that a requested treatment is inappropriate or that additional evaluation is required.

6. Prescription Medications

Prescription medications are provided only when an authorized healthcare provider determines that they are medically appropriate.

ECL does not guarantee the availability of any medication, formulation, dose, pharmacy, or treatment. Medication availability may change due to regulatory requirements, pharmacy availability, supply conditions, or clinical considerations.

7. Laboratory Testing

Certain services may require laboratory testing before treatment and periodically during treatment. Patients are responsible for completing required testing and follow-up as directed. Failure to complete required monitoring may result in treatment being delayed, modified, or discontinued.

8. Risks and Results

Medical and wellness treatments involve potential risks and benefits. Individual outcomes vary. ECL does not guarantee specific medical, weight-loss, hormonal, performance, longevity, cosmetic, or other outcomes.

9. Fees and Payment

You agree to pay all fees disclosed to you before purchasing services. Certain services may involve separate charges for consultations, laboratory testing, medications, pharmacy fulfillment, shipping, memberships, or ongoing monitoring. Unless expressly stated otherwise, ECL services are not represented as being covered by insurance.

10. Cancellations, Refunds and Memberships

Specific cancellation, refund, subscription, and membership terms disclosed at the time of purchase will apply to the applicable service. Amounts already paid for completed consultations, services already rendered, laboratory testing, customized or dispensed medications, or other nonrecoverable expenses may be nonrefundable where permitted by law.

11. Patient Responsibilities

You agree to provide complete and accurate information and promptly notify your provider of material changes in your health, medications, symptoms, or medical history.

You agree not to:

• Provide false health information
• Obtain prescriptions through misrepresentation
• Share prescribed medication with another person
• Use services for fraudulent or unlawful purposes
• Attempt unauthorized access to ECL systems

12. Intellectual Property

Website content, branding, graphics, logos, photographs, copy, designs, and other materials are owned by or licensed to East Coast Longevity unless otherwise stated. They may not be reproduced or commercially used without authorization.

13. Third-Party Services

Our services may integrate with third-party providers such as laboratories, pharmacies, payment processors, scheduling systems, telecommunications providers, and technology platforms. Those services may be governed by additional terms and privacy practices.

14. Disclaimer

To the fullest extent permitted by law, the Website and general educational content are provided without warranties regarding completeness, accuracy, availability, or fitness for a particular purpose. Nothing in these Terms limits rights or remedies that cannot legally be waived.

15. Governing Law

These Terms are governed by applicable federal law and, to the extent not preempted, the laws of the Commonwealth of Massachusetts, without regard to conflict-of-law principles, except where another jurisdiction’s law must apply.

16. Changes

We may revise these Terms periodically. Continued use of the Website following publication of updated Terms constitutes acceptance to the extent permitted by law.

17. Contact